
Elegantly practical - our thoughtfully curated guestrooms provide the amenities of a high-end hotel, without all the frills.
______________________
The Stratford Hotel has 4 guest rooms and 8 suites, that set the standard for style and charm. No rooms are alike with their varying styles and sizes. Four-poster beds, gas fireplaces, oriental rugs, and antique furniture embody the essence of this charming historic hotel.
Room Features & Services
_______________________________________________
We’ve got you covered. Indulge in life’s little luxuries - divine beds to sink into, a curated collection of luxury Italian bath amenities by Ortigia, to get you squeaky clean the next morning, and in-room Nespresso coffee.
-
Keyless, digital self-check-in/check-out
24/7 digital concierge (phone or text) and 24/7 front desk at our sister property
Daily housekeeping
Turndown on request
Plush pillow-top mattress
Nespresso coffee machine
Selection of coffee & tea
Smeg kettle
Garment steamer
Flat-screen HD TV/Netflix with cable
Mini-fridge
Hair dryer
Bedside charging outlets for electronics
Curated Italian luxury bath amenities by Ortigia
Gas fireplaces (seasonal in Fall/Spring) other than The Stratford Suite.
Rooms & Suites
Stratford Suite (main floor)
Located on the main floor, this suite is ideal for guests seeking space. The suite features a queen-size bed, a comfortable large separate seating area with a queen sofa bed, and a deep soaking jacuzzi bathtub. View details
Up to 4 guests • One Queen Bed + Sofa Bed • Main floor/no stairs required
Signature Suite (stair access)
Located on the second floor the suite offers a sitting area with a double sofa bed, a cozy gas fireplace, and a bathroom with a combination shower and tub. The bedroom features a queen bed and an additional bathroom. View details
Up to 4 guests • One Queen Bed + Sofa Bed • Second floor/stair access
Junior Suite (main floor)
These suites on the main floor feature a queen bed and a double sofa bed. There is a separate sitting room featuring a cozy gas fireplace that evokes a sense of warmth. Bathrooms have a walk-in shower. View details
Up to 4 guests • One Queen Bed + Sofa Bed • Main floor/no stairs required
Junior Suite (stair access)
The junior suites on the second floor feature a queen-size bed. The separate sitting room features a double sofa bed, a cozy gas fireplace, and a bathroom with a combination shower and tub. View details
Up to 4 guests • One Queen Bed + Sofa Bed • Second floor/stair access
Cozy (main floor)
Located on the main floor, our coziest rooms are wrapped in charm and ideal when travelling solo. Rooms feature a queen-size bed, a gas fireplace, and a private bathroom with a combination shower and tub. View details
Up to 2 guests (ideal for 1 guest) • One Queen Bed • Main floor/no stairs required
Cozy (stair access)
Located on the second floor, these cozy rooms feature a queen-size bed, high ceilings, a gas fireplace, and a private bathroom with a combination shower and tub. Ideal when travelling solo. View details
Up to 2 guests (ideal for 1 guest) • One Queen Bed • Second floor/stair access
Please note: Two short flights of stairs lead up into rooms on the second floor
Good to know
Have a question? We may already have the answer.
-
The Stratford Hotel is contactless and does not offer a traditional front desk. Our fully staffed 24/7 front desk at The Windsor Hotel supports The Stratford Hotel and can be reached anytime via the “Chat with us” button on your reservation confirmation email or phone for recommendations, support, and requests.
To check in we offer two options.
Option 1: Contactless check-in via self-service key code
48 hours before your arrival you will receive an email to check in online. We also require a credit card for incidentals before your arrival. Kindly call us at +1 519-272-2581 to provide credit card details at any time.
Once online check-in is completed and we have a credit card on file, on the day of your arrival, we’ll email your room number and key code once your room is ready by 3:00 pm. You can head straight to your room upon arrival. Please ensure you have entered your correct email address and check your spam folder if you haven’t received an email by 3:00 pm.
Option 2: Private check-in at The Stratford Hotel between 3 pm - 6 pm Tuesday to Saturday only
If you decide to kick it old school, we offer a private check-in at The Stratford Hotel between 3 pm and 6 pm Tuesday to Saturday only. Guest must contact us via the “Chat with us” button or phone at +1 519-272-2581, 30 minutes before arrival. An associate will meet you at The Stratford Hotel main door entrance to check you in.
-
Check-in is after 3 pm and checkout is at 11 am.
Book an early flight? Want to sleep in? We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Please text our concierge at +1 (226) 780-6978 to arrange luggage storage.
-
Bringing the wheels? The Stratford Hotel is located in the heart of Stratford. Parking spots are limited and we ask for a maximum of one vehicle per guest room.
A daily overnight parking rate of $20+ tax applies. We encourage you to contact us at the time of reservation.
-
Our change and cancellation terms vary per type of booking. General T&Cs are below:
Standard Rate/Refundable Rate:
Free cancellation or modifications until 7 days prior to arrival (12:01 a.m. hotel local time/EST) to avoid a 100% penalty for the entire stay. Your credit card will be charged 100% of the entire stay 7 days prior to your check-in. In case of a no-show, early departure, or cancellation after the expiry of the free cancellation period, 100% of the entire agreed stay will be charged. No changes are permitted after the expiry of the free cancellation period.
Pre-paid/Non-Refundable Rates:
Once booked, this reservation becomes non-refundable. A 100% full, non-refundable prepayment will be applied at the time of booking. No changes are permitted, and no refund will be issued under any circumstances, including cancellation, no-show, or early departure. This reservation also is non-transferable.
We strongly recommend the purchase of travel insurance to assist in case of unforeseen cancellations. The Windsor Hotel cannot be made responsible for cancellations due to but not limited to family emergencies, health-related issues, changes in plans, airline schedule changes, or weather conditions.
-
No, we don’t have a lift/elevator. Rooms located on the main floor require no stairs. Access to rooms on the second floor does require steps that should be considered by guests with walking aids. Contact our friendly concierge in advance who will be happy to assist in assigning the best room based on any mobility challenges.